Privacy Policy

1. Introduction

Carib Sky Shipping ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freight forwarding services and website. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our shipping services
• Contact us for customer support
• Subscribe to our newsletter or communications

This information may include:

• Full name and contact information (email, phone, address)
• Billing and payment information
• Shipping addresses and package details
• Government-issued identification (as required for customs)
• Account login credentials

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your shipping orders
• Communicating with you about your shipments and account
• Processing payments and preventing fraud
• Complying with customs and legal requirements
• Improving our services and website functionality
• Sending marketing communications (with your consent)
• Analyzing usage patterns and trends
• Responding to customer service requests

4. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (payment processors, shipping partners, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Customs Authorities: To comply with customs and import/export regulations
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you have given us permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@caribskyshipping.com
Phone: +1 (876) 555-1234
Address: 123 Kingston Road, Kingston 10, Jamaica